Gerri Johnson

Review of Southeaster Wisconsin Common G...

I paid for a policy I had no access to. I called a...

I paid for a policy I had no access to. I called and waited on hold for 44 minutes before obtaining information I was assured was accurate and would work and it did not. I cancelled the policy and called to verify that it was cancelled prior to the effective date and inquired about my refund and was told it was processing (I sould have known better since it took over a week for them to acknowledge they ever received my premium) It has now been over a week since that conversation and I still have no refund. It amazes me how the marketplace has no "control or repsonsibility" as it relates to this but the actual insurance company itself is just as clueless and without control.