Updated....

Updated....

So I originally gave the pharmacy one star as I was really upset by how we were treated (see original review below). My opinion changed this morning and I am therefore updating my review. I received a call from the manager, she apologized profusely, explained the extenuating circumstances that occurred last night (emergency with regular pharmacist, temporary employee, etc.), and offered her personal cell in case there were ever problems in the future. That it the service we had expected from w&r. And are extremely grateful for her call. As a result, we will remain loyal customers. Thank you. Everyone makes mistakes but how they are handled is what makes the difference.

original post
We arrived at 757 tonight. The store was supposed to close at 8. I understand we were cutting it close, but my daughter had just had surgery. The guy walked out as my husband tried to go in, locked the door in front of him and said we are closed. My husband politely tried to explain the situation and then showed him his watch. The guy kept walking and said sorry. If the reason you are supposed to choose a small pharmacy over a Walgreens or a CVS is their excellent service, then Wender and Roberts is in big trouble.