Stewart Robinson

Review of Gett UK

Shocking shocking service. I waited for 55 minutes...

Shocking shocking service. I waited for 55 minutes for a cab after I was told the cab would arrive in15 minutes max. In that period of time I rang three times. On the first call I was told the driver was 4-5 minutes away. Great I can wait that, I think. 15 mins later and no cab. On the second call, I'm told 8 minutes away (remarkable that the wait time has now gone up) so I'll wait. No show, unsurprisingly. On the third call, after 50 minutes, I'm put on hold while Gett contact the driver. They revert to say he is busy and can't make it. Utterly utterly terrible. Is it any wonder Uber are now so popular. Radio Cabs used to be decent. Since Gett swallowed it the Gett / Radio Cab service has gone to the dogs.