iiNet has provided my Internet service for over 5 ...

iiNet has provided my Internet service for over 5 years already. Although I have had some technical problems mostly due to faulty modems, I have received always an excellent customer service and in all cases the problems have been resolved to my satisfaction. Billing has been seamless.
When I was looking for a NBN service provider I compared my experience with iiNet with the reviews on other providers and I decided to remain with iiNet. I trust that any teething issues that I encounter with NBN will be attended to with the same professionalism that I have received till today.
Thank you iiNet for understanding that customers add value to your company hence we deserve quality service.