M

Matt

3 years ago

I am a long time Joe's patron, writing a review I ...

I am a long time Joe's patron, writing a review I probably should have written years ago as I have always received 5-star customer service!
Joe's has a very friendly and knowledgeable staff who go out of their way to ensure your questions are answered and your needs are met. Joe s carries quality products and routinely rewards customers with great sales and thank you coupons. I can safely say, customer service is Joe s number 1 priority!
In response to the Google reviewer claiming discrimination on December 12th My wife and I were witnesses to this particular dispute (occurred at approx. 9:45 am) and although the man has his right to claim his condition, he also walked into the store in a pre-elevated state looking for a dispute. I am here to vouch that the store associates and manager handled this man with poise and professionalism, rapidly de-escalating the situation, allowing all the other happy customers to continue shopping without having to worry about one erratic customer. The way in which this was handled highlights what a great store Joe s is and the great character of the people they employ!
Thank you, Joe s, for being a fantastic sporting goods store in our community!

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