Rumo Llc

Review of Route 46 Chrysler Jeep Dodge

This has to be the WORST CUSTOMER SERVICE experien...

This has to be the WORST CUSTOMER SERVICE experience I have ever received.. and I shop alot... It is like your talking to a whole bunch of random sales people that are either Mis informed or Lying! I was told different stories about one vehicle, For example they told me the car I wanted which was a 2016 srt hellcat challenger was available and I could purchase it out of state since I lived in California then I spoke to the Sales Manager which I called a couple days later, after not being contacted back and completing the credit application I was emailed since I live in California, I was then told that it WASNT POSSIBLE to buy a car out of state and the hellcat DID NOT have a sunroof option, so the salesman argued and never showed me a picture of the top of the car I requested and Come to find out the car did have a sunroof and was SOLD the day before and all my time , anticipation credit app was All For Nothing. Personally once I have a bad encounter with the Manger it tells me alot about their staff and why I'm receiving Horrible Customer Service. I DON'T TRUST my personal information with anyone who is unprofessional, Lies and Argues with the customer!!! Trust me and go with a More Professional Dealership and save yourself Headache!!!