I looked at so many reviews before deciding on a p...

I looked at so many reviews before deciding on a place to get laser hair removal done, so I want to be super honest in this for anyone else that is looking at reviews before deciding where to go.

My experience starting off treatment wise was honestly not so great (but keep reading!). The woman I booked with for my first session was honestly not very personable and we didn t click well. I m not one to ever complain or have issues, but I left crying because I was so upset and felt so tiny.

Immediately, Heather calmed me down and was such a gem. She brought in the manager Audrey and I was able to express why I was upset and she was so understanding. Her and Heather both wanted to make sure I had a great experience, so they scheduled my next session with Brooks, and oh my goodness, she is the BEST! 100% hands down, go to Brooks! She is so sweet and so easy to chat with. She also is willing to stop at any point you need a break if it gets too painful (something the initial woman wouldn t do; she had me wait until she was done with 2 rows) and reassures me that I m doing great the entire time.

I m honestly just so grateful to have found this place! I was really hesitant at first to get a Brazilian laser treatment done, but Brooks, Heather, and Audrey have been so incredible and have made this entire process so easy and enjoyable. There was a miscommunication at one point about my initial issue, and Audrey and Heather offered me a complimentary session because they wanted to make sure my experience with them was good, and let me just tell you, it has been GREAT!

I just left a session with them and have one more to go, and I m honestly just so grateful to have gone to Satin Med Spa.

Thank you ladies!