JD L.

Review of O'brien Autopark Fort Myers

Would not recommend unless you want to get cheated...

Would not recommend unless you want to get cheated. Signed loan and then were brought back to sign a new loan at a higher rate. Now we find we were uninformed of a accident prior to our purchase. We first bought our 2016 Subaru Crosstrek only to be brought back in a almost a month later after the dealership said our loan was declined (even though we were told we were approved at first) only for us to sign a new loan with a much higher interest rate (signed on 8/14/16). After some research apparently this is a common sales tactic used by shady dealers to improve their cut. After having been in a minor accident, I was informed by the insurance company that my car had been in a accident prior to our purchase that was not disclosed to us. Our salesman informed us the previous owners decided to get a larger car and that was the reason they had gotten rid of it but never mentioned that it was in an accident. After having found this out I filed a bbb report requesting to be compensated for the lost equity that I had paid for since the car had been in a accident that the dealership had failed to inform us of but was refused.