J

Janet Andersen

4 years ago

Unbelievable! It's like dealing with a government...

Unbelievable! It's like dealing with a government agency.
i finally said, "Do NOT place me on hold", but they did it anyway. I think that's how they get a break from the phones. Sending my reimbursement to someone else and refusing to do anything about it (after already being on the phone with them twice for an hour) is the worst service I have ever received from any organization...EVER!!

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