I have had it with this company and specificallyth...

I have had it with this company and specificallythe Westwood KS location. They literally never...I MEAN NEVER pick up the phone. Email response takes at least 2 days. The phone message always says they are busy. I have literally never seen anyone on the phone there and there is always someone at the desk. When you are in the actual facility the main response is they can't do that and to call. Twice my daughters classes have been canceled (which I totally understand). The problem is their are no make up classes except the end of the season. When they do allow a make up class bc they needed to cancel they just assign you one with no concern that we have schedules and lives. Then as I stated above it takes all week to finally reschedule..if that is even possible. While I like the general set up of the classes and think my daughter has learned some life saving techniques I am not sure the money I am wasting is worth it anymore. The Covid guidelines are not being followed day to day. Masks are off, more then one adult family is often in there. Chairs are far closer then 6 ft.