let me say, do your research before you decide. Fi...

let me say, do your research before you decide. First impressions are everything to me and should be important for a business And this business does not care. When I arrived for my sons appointment i was very disappointed. The building is old, lobby chairs have stains and you can tell they have not been cleaned. The equipment used for therapy was extremely worn out. There was no room to have our appointment. We had to wait 10 minutes to find a place. My other issue are the receptionists they don t know anything! They couldn t answer my questions and kept asking me to hold and would transfer to someone else. They there is one girl who was wearing scrubs and looked presentable but she was clueless the other big jumbo lady looked like she just rolled out of bed and went to work. She was also very loud and rude in front of the other parents in the lobby. Very unprofessional the way she was dressed. I work in an office setting with reception and that would be an embarrassment to the company. Seems like they don t care very much. I have requested my paperwork so I can go elsewhere and I have yet to receive it, no answers when I call. Very very unprofessional.