Gary Rorye Review of My Auto Import Center
Update 11/5/10 : I thought I'd try and contact the...
Update 11/5/10 : I thought I'd try and contact them again.
Called Charlie and got the voice mail and once again left a clear concise message why I was calling and never got a call back.
I also emailed them with the information that I was referred by the owner on Google reviews to contact Charlie and I never got a reply there either.
As before... Don't walk away...RUN away from this dealership.
They obviously don't care about customers or selling decent used cars.
There is no way these cars are going through inspections of any kind at least in my experience with 3 different vehicles with super obvious issues that weren't taken care of.
Wouldn't be such an issue but they also tend to ask high end dealer retail and for that price structure there should be nothing wrong mechanically.
Update 10/10/19 : after getting the reply below from the "owner" I attempted to call Charlie the pre-owned manager twice as the owner asked me to.
Charlie didn't answer his phone both times and never called me back after I left clear concise messages with my name and cell number.
5 days later still no reply.
Needless to say this dealership needs some serious retraining at least on the inspection and used car pricing aspects of the business along with communication.
Original post : For the short of it, this dealership plays pricing games and I have to seriously question if they actually run their vehicles through inspection.
Don't just walk away, run !
Looked at 3 cars, one ran really rough like it was missing a cylinder and was priced at the high end of retail. One 2012 priced again at the high end of retail despite the rust and it had 65,000 miles on it but had more rust on it than my 2011 with 334,000 miles on it all in Michigan, the last one had the check engine light on and when taking it for a test drive on a 92 degree day and the air conditioning blew hotter air than that then the radio went on and off intermittently then the fan blower started doing the same then the windshield wipers started unexpectedly and quit again....it's like they don't even bother running an inspection on the used cars but they say they do...I am not sure how a car should ever get through with all those issues.
So I told them I was interested in the last one because it ran and drove great but I wanted all those issues fixed and I'd come back to test drive it again.
Waited two weeks and I get a call, go out there but found out they raised the price from $6800 to $9400.
The $9400 was a full $1300 over top end retail.
Turns out they raised the price significantly on all 3 cars and said it was seasonal price increases on SUV's and trucks.
Thing is...it was late July a full 4 months at the minimum before we'd see any snow.
I told them that and they tried saying all dealerships do it at that time...
Hahaaahaaaa.... even a month later the cars I was looking at on other dealers lots actually went down in price because they were on the lots to long.
Well turns out it took another 2 months to sell that vehicle I was looking at and they had lowered the price to $7200 from $9400.
The sales people I dealt with were honest enough but the internet staff with their all dealers raise prices this time of year thing is ridiculous.
Buyer beware, test drive every vehicle for a good long time, get your mechanic to do a very good check over and watch those prices !
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