1. Unfriendly staff at check-in, so learning 227 t...

1. Unfriendly staff at check-in, so learning 227 to be able to give a heartless smile; keep your left cheek 2 seconds right cheek 2 seconds and hold for 7 seconds. The old hotel service low service slowly will be erased with a smile

2. Need maintenance for elevators, both regular elevators and elevators with a view to the highway. Weak service on the elevator will someday give birth to an interesting spectacle from the highway because there are elevator passengers frantically caught in a jammed elevator

3. Make sure before the room is sold, checks have been made regarding the completeness, functionality and cleanliness of the room. Wadrobe is eaten by termites, sugar sachets are in a torn position, the curtain of the bathroom has spots like blood and no tissue in badroom; only in the bathroom.

4. Install thin curtains on windows facing public facilities outside (parking buildings, swimming pools, neighboring buildings) that have the same floor / height when visitors want to open the curtains because they need sunlight / views of the Tunjungan highway instead of being free residents / service users from neighboring buildings