Richard Ortega is horrible, what a mistake in havi...

Richard Ortega is horrible, what a mistake in having him deal with customers. If you give him a bad review, he doesn't try to make it right he gives you worse service. He will lie to you to cover up his mistakes, talk down about other employees and to you too. I have my oil changes covered by my contact, so I'm going to request that Richard be excluded from my service time. This time my oil change was done to below standard.