I asked them to look into why my battery goes dead...

I asked them to look into why my battery goes dead when my car just sits even within just a few days. I let them know ahead of time that the new stereo system that was installed in the car was not the issue because the battery drop problem existed long before the new stereo system was installed. All they did was plug in their diagnostic tool to confirm there is a battery draw and then they charged me $127 and told me that the problem was my stereo system... They could ve easily disconnected it with one wire and proven that that was not the issue but instead they chose to just charge me and send me on my way.

****UPDATE**** So the next day after a discussion with the Service manager, they offered to have the car back in to dig in further. They were very apologetic and went out of their way to make this right. It actually took 3 days to find the problem because it was so intermittent but they did find it and soon my car will be good as new! Can t wait! Big Thanks to Dave the Service Manager for taking care of me! They are now getting 5 stars because they took care of this and solved my problem!