Have been a Long time customer. For 50 years. Own ...

Have been a Long time customer. For 50 years. Own many caterpillars. Pre ordered parts drove to this store from Buckeye which is on the west side of Phoenix
Received the WORST customer service in parts department with Austin. Waited 30 minutes for parts. Again pre-ordered them. Finally after waiting 30 minutes asked an older guy for my order and he immediately got my order. Very courtesy.DON'T KNOW WHAT THE HELL was AUSTIN'S problem was. Has a very bad attitude needs to work on his customer service or be fired. All he had to do was walk over to the left portion of the counter to get my order.