Chris P

Review of Waldorf Astoria Chicago

Oh how the mighty have fallen. Waldorf Astoria is ...

Oh how the mighty have fallen. Waldorf Astoria is anything but: I should have stayed at any of the other much nicer hotels committed to luxury and quality; this is no better than a standard corporate hotel now. None of the amenities or service you d expect, food was awful, and not much was done by hotel staff when I brought it up other than a basic form letter. A brazen zombie rate grab; Erodes the entire Hilton brand when not even the big-city flagship hotels can serve up a proper steak.