When I visit somewhere like this I expect a higher...

When I visit somewhere like this I expect a higher standard of service than I might of other places.... Things like being greeted by the woman serving behind the bar by a "you alright?". After a long wait for food we were served barely warm fries and a very average burger (at a very premium price). No I didn't say anything at the time as I was with clients and pushed for time. Oh and the music being played through the speakers in the bar was distorting badly. Like I said, it's all about the standards and small details.

All that said, the grounds and gardens are simply stunning, a wonderful place to simply be.