My dad was admitted here and due to COVID-19 no on...

My dad was admitted here and due to COVID-19 no one was allowed in, no one! Not even my worried sick mother that witnessed his attack. Fine, we get it -no one is allowed in due to COVID-19 but do your part and keep us in the loop. My dad has been in this hospital for over 24hrs now and not ONE call has been given to my mother. Nothing. We are in the dark. The little information we have gotten has been from just frequently calling and talking to nurses. Luckily, we handed a nurse his cell phone and glasses to give to him and so he has his phone on him now. So we could at least get in contact w him sometimes. Poor cellphone service in the hospital. He complains he s uncomfortable and wasn t given anything to eat even hours after he was cleared to do so. My mom took him a home cooked meal and other things but last we checked, items had NOT been given to him. The no visitors due to COVID is understandable, but the lack of communication is unacceptable and frustrating. This is a very traumatizing for us since this is the first EVER my family has gone thru this. I confirmed my mom being listed as a point of contact and listed on file. Some nurses have been helpful on trying to give us some information but others have been far less than helpful and snippy.