Their claims service is set up to discourage filin...

Their claims service is set up to discourage filing a claim. If you call the claims number, there is no option to talk to a person. You are forced to leave a message or are directed to their website, which directs you to call the claims number. Ten days of leaving messages and emailing and no response. If you chat with a representative on their website, they claim they are in underwriting and can't help with claims and direct you to the general claims number. They also state that there should be an option to talk to a person. They clearly have made communication as difficult as possible to discourage people trying to file claims.