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Wow... TERRIBLE service / hosting staff tonight. M...

Wow... TERRIBLE service / hosting staff tonight. Managers Dustin & Don unable to be found (?) by host staff, NO communication between hosts. Came in, was told no wait for upstairs patio but there was a wait for downstairs for a large party that they paged previously with no response (& did not have 2/3 of group there). We went upstairs (group of 4) & were told a 20 min wait. Returned downstairs where booth was now available but was being held for large group (which was still waiting on some of their party; & they don t take reservations!?) Was told by one host that we could have the booth, but then the group pitched a fit. Have been going to this location several times a month for years (since the old location) & never seen such a disorganized, inept group even when busier nights. Very disappointed. Manager(s) never showed up, told he went to bank (at 7 pm...) hosts seemed inexperienced & unable to make decisions.

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