I contacted company after hours on a weekday. It s...

I contacted company after hours on a weekday. It said you could make an appointment online, but I didn't know what kind of tan I needed & had other questions. It showed the company read my message & I never heard back from them. And I have other people tell me the same thing. If your not going to respond on messenger on your Facebook link, then don't have it available! They lost my business and several others.