Steve Francis Realuyo

Review of Discovery Suites

Good enough as I have celebrated my birthday with ...

Good enough as I have celebrated my birthday with my family here. But 1 incident unfortunately disappointed me. It took them nearly an hour to bring a lighter/match when i requested one. I followed up thrice, on my 4th follow up, just to prove a point... I went out the room, waited for the elevator (on 11th floor) going down the lobby, walk out the hotel, went to a 24/7 convenient store (around the back), went to a queue to pay for a lighter then came back at the hotel. Before going up... I called up my wife on the phone and ask if they have sent a lighter and she said "not yet".

This is when I gave 3 extra lighters to the front desk and told them just incase a guest might ask for a lighter/match... this will save them time and keep.the guest from being irate (in which case I was.)
*** match was for lighting the candle on my birthday cake... "yup... way to bring down 'a moment'".

Hope Discovery would find time to make up for it.
I have good memories with my family here.