Ella Magne

Review of Texas Children's Hosptial

I admire the professionalism of the staff in that ...

I admire the professionalism of the staff in that they were able to diagnose a condition which our son's PCP couldn't diagnose. He had Typhus Fever!!! You can't imagine how shocked I was to hear that after the PCP nurses had repetitively told me it was a virus that would go away. What I didn't appreciate was the lack of information. For one thing, they "interned" my son without consulting me first; it took forever for them to tell me what was wrong. The first two intern doctors I spoke with kept telling me they only had five minutes to speak with me. The nurses wouldn't always come when I called them; I found this especially annoying when my son said he was in pain because of the IV. So the scientific know how is very good; the service, maybe not so good.