The Hagerstown Ford service staff has always treat...

The Hagerstown Ford service staff has always treated me courteously and professionally. Initially I was hesitant that such a large organization would need to charge high service rates to cover the additional overhead, but I have found that their charges are fair. In particular, they have always charged less than I expected when needing to perform diagnostics (i.e., work efforts outside task/pieces rate charges). This team keeps drawing me back.