Rowie Abanilla

Review of Coles Myer -Target Australia

I don t feel safe shopping here anymore. Last Apri...

I don t feel safe shopping here anymore. Last April 26, before going here, I asked the security officer where I can place or deposit my 1 full bag of shopped items from outside stores so I can claim it after paying my groceries. He told me to place it temporarily at the side of the counter. I thought no one would take it accidentally since the officer is strictly guarding the entrance. I also checked my bag one time before paying my groceries. When I asked the officer to pick it up, it s gone. Within just 2 minutes it s gone. The officer told me he might knew who took it because there was someone who exited in the entrance area whom he shouted at but he let go eventually because that person ignored him. The assigned cashiers told me they will check the cctv. Feeling in shocked for what happened to me, they told me to wait. I waited for 30min and all I want to do is go home because I don t feel comfortable and safe anymore. I asked if I can talk to manager to know what s gonna happen next so I can go home but was told that he is not in. When they got back to me, they said they saw the man who stole my bag and they got my phone number and name, so their manager can reach out to me the next day. It s been 8 days and I heard nothing back. I don t really expect that they give me something to compensate my lost bag but I expected at least an apology. Anyway, like I said, I don t feel safe anymore shopping here. Thanks.