Victoria Parsons

Review of Simon Jersey Ltd

Do not use this incompetent, unprofessional compan...

Do not use this incompetent, unprofessional company! I don't think I have ever had such terrible customer service! It is now February and I paid for uniforms back in November only to have to cancel them and ask for a refund which I never received! The company offered to give me 20% off different uniforms if I went back to them which I ordered last week. Ive been told today, after last week spending yet another hour on the phone, that none of the stuff I ordered is actually in stock and they have no idea when it will be but have again taken more money!!
A total joke and if you do get through to some one, nothing is ever followed up, their excuse being, they are having IT issues!!! Its a wonder they are still trading! Appalling service around! Steer very clear!!!