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Alicel Rodriguez

3 years ago

My experience in this hospital was horrible I went...

My experience in this hospital was horrible I went on Feb 28, 2019 I am the person who never make bad reviews. My partner and I call that night and spoke with the receptionist. First the said we can go and our wait list on the ER will be 2 hours because they were busy. We told them is ok we need to bring our little dog for a check up because he doesn't look OK. We went to the hospital nobody es in the parking it was like 4 cars. We In to the hospital and the receptionist of that night was rude to us. They ask if we really want to be there waiting because our little dog looks ok. They were not even a Dr. After that I ask them something about my insurance not even said nothing just this word. We dont work we the insurance we dont know. I said Ok and Thanks. After that they give me some paper work to fill dont even explain absolutely nothing about the papers I have to be asking. They explain me little rude but they do. I HAVE MORE TO SAID NO TIME TO POST EVERYTING IN HERE. BAD SERVICE BAD EXPERIENCE. NO MORE AGAIN HOPEFULLY I dont have to go no more to this hospital. THATS A REASON WHY I HAVE 1 STAR BAD SERVICE,BAD EXPERIENCE,BAD CUSTOMER SERVICE.

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