Janice Jantjies

Review of Auric auto BMW

If I could give them a minus I would. They are the...

If I could give them a minus I would. They are the worst dealership around. I literally struggled for over a month to get them to repair a water jet. I had to escalate it to BMWSA just to get a response from this dealership. They finally agree to fix the water leak (as a gesture of goodwill). I get my car back after 4 days (no courtesy vehicle given) and then my xenon light starts fogging up. I report this to them, they admit that it wasn't like this when it came in and then tell me i need to take it up with sales. I would never recommend anyone to come to your dealership.