Donal Lafferty

Review of St Andrews Bureau

Update 2: Last dealings with SAB were December 29...

Update 2: Last dealings with SAB were December 29, 2016. In written correspondence 'Donna' promised that head of the estates department would get back to me, but he never did. Instead, they updated their response to say that I'd not dealt with them for 10 years. This is typical of the business. Moving goal posts, broken promises, etc. I wouldn't be surprised if the bulk of the good reviews were paid for.

Original comments:

Office staff will change contracts behind your back. Double check your tenancy before signing. Fees are taken for references that are never requested. If your references do not arrive, chances are they never asked for them.

Update: In response to the claim that formal complaints are taken seriously, I can attest that formal complaints submitted to the office are destroyed. I witnessed this personally.