J

Jenny Weddle

4 years ago

We've had very unsatifsactory service from Westsid...

We've had very unsatifsactory service from Westside after buying our son's motorbike there a year ago. We took the motorbike in for regular service and to have a problem diagnosed. Without calling to talk to us and get permission, Westside ordered parts and was going to complete repairs that they would have charged several hundred for- they told us they would call with the diagnosis and never did. We told them to stop and put the bike back together so we can pick it up. Two weeks from dropping the bike off we still don't have the bike back. They haven't called like they promised they would. Called today, were told we would get a call back within two hours- no call. We are beyond frustrated with Westside. We know two other motorcycle owners who have taken their bikes to Westside for service and have been charged considerable amounts for services that weren't asked for, without the permission of the owners. The billing practices at Westside are questionable at best. Once we get our son's motorbike back, we'll never return to Westside.

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