Matt Vessell

Review of Gwinnett Place Honda

I have owned 5 Honda cars throughout my adult life...

I have owned 5 Honda cars throughout my adult life. It s the only car brand I have ever purchased. I have always loved my Hondas. On October 13, 2015 I purchased a 2016 white, 4 door Honda Accord V6 with tan leather interior from Gwinnett Place Honda in Atlanta, Georgia. Today I noticed 3 cracks in the leather of the drivers seat. This car is almost exactly 5 years old with only 35,400 miles. UNACCEPTABLE. I spoke with a Curry Honda representative and she recommended calling Customer Relations at Honda Corporate. I called and spoke with another representative who informed me that the leather interior was not covered by any warranty. I have owned 3 Hondas with leather seats, and my last Honda Accord was over 10 years old (100,000+ miles) with absolutely no issues to the leather seats. You have lost this Honda customer. I will never purchase one of your cars ever again. The fact that you do not warrant the upgraded leather seats is UNACCEPTABLE, especially for a car that only has 35,400 miles.