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Steve Jedziniak

3 years ago

Still waiting for the office to submit images for ...

Still waiting for the office to submit images for a VA disability claim they contractually have only 48 hours to submit images to the medical claims contractor, it has now been ten days. I have left messages on all three extensions the past three days, still have not received a return call. I was more than 15 mins early for appt, told I was not on the schedule even with appointment letter in hand, had to come back 3 hours later after driving two plus hours to get there. Staff was less than friendly, appeared to not know what was going on with scheduling and reception, no one was in a proper medical uniform jeans and sports jerseys were the dress code that day. Certain functions of X ray equipment was broken, delaying the process even longer, although x ray techs personality was the only positive with this appt. I have submitted a review to the VA contractor recommending they cease using this provider. If anyone who works there sees this I would appreciate a phone call and the forwarding of my images so I can settle my claim.

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