Caterina Battini

Review of PP Erawan Palms Resort

HELP!!!!!! I was at P.P Erawan for a 6 day vacatio...

HELP!!!!!! I was at P.P Erawan for a 6 day vacation. Arrived after a 3 hour ferry ride on a floating dock. The boys of the place had to keep the pier pulled down, otherwise it was impossible to go up (a disabled person with a wheelchair would not have made it). Arrived we notice a pond, we look and it was a pond with drain pipes in plain sight and brown water. Let's go to the reception, they welcome us with a welcome cocktail (really good), they explain how the "resort" works: they don't change money, and if they do you the favor of changing them, they change them for 25, when the change would be at 37 , not there is an ATM. They assign us the room in front of the pond (we had arrived 20 minutes ago and we had already been bitten by 4 mosquitoes): large room with a bench and a chair, that's enough. The glass entrance did not close and in the meantime they devoured the mosquitoes, direct air conditioning on the bed. Closing a thousand eyes on these things I go to the bathroom and the toilet was full of feces (I remember it must have been a clean room ready to welcome new customers). I go to the receptio where there were 2 other people complaining about the hot water not being there and the air conditioning not working.
They come to see our room and shortly after they show up with the suction cup plunger from the 70s but there was nothing to do, they go to the back and put the pipes in place and meanwhile there was an unpleasant smell in the room almost from vomit that came out of the bath. I demand to change room and they put me in the one aside with the same problems, door that doesn't close, mosquitoes come in, same exhaust pipes ... they give a bungalow aside al.lghetto but at least it had a wardrobe and even here the windows did not close and I had to close them with scotch tape.
Really really good food, beautiful beach from 2 pm onwards and the same thing the sea. In the morning it is full of dirt from Thai boats, unfortunately they have no respect for their beautiful sea. In the afternoon it magically cleans itself and is fantastic.
BEWARE OF BOOKING REVIEWS. This is not a resort.
Here I am putting the photo where I close the windows with scotch tape.