Good luck trying to contact ANYBODY at their offic...

Good luck trying to contact ANYBODY at their office!!!! I am not even an official resident and I called regarding some questions about my application. I've been calling for 3 days trying to get someone to pick up the phone, and if you try to leave a message it says the mailbox is full. Have also tried sending an email to no avail. HOW DO YOU MANAGE A PROPERTY AND NOT ANSWER THE PHONES?! So incredibly frustrating.