After 12 years with iiNet there s still no reason ...

After 12 years with iiNet there s still no reason for me to switch to another provider. I have found the service and communication excellent throughout this time.
Recently the modem, as it turned out, was playing up and needed replacing. The IT team and their support was excellent overall, especially by Rafeek who resolved the issues and was then able to organise a new modem. It was dispatched promptly and arrived within a couple of days. I don t expect any issues in the foreseeable future and if there are any, the support is proficient.
Dani.