Had 2 very bad experiences with Phoenix. Thought w...

Had 2 very bad experiences with Phoenix. Thought we would give them another go after the first occasion but after last night will not be using again. Absolutely appalling customer service. Not only did they get the times of our taxis wrong, we ended up being charged double what we were promised and the people who we spoke to when trying to deal with it were shocking and did not seem interested in the slightest. Like I said will not be using again and would not recommend them to anyone