Either they were doing the old bait and switch o...

Either they were doing the old bait and switch or they are incredibly inefficient. I went in with my son to buy a car with cash. I called the day before, told them the exact car we wanted, took the vin number to check it out and get quotes from our insurance and then set up an appointment to come in the following morning to purchase. We drove over 45 minutes just to be told by the salesperson that he didn t have the keys so it must have been sold already....even though it still showed as available in the system. Immediately he asked if we wanted to take the cash we brought in and put it towards another vehicle. My son and I just smiled and left. Thank you for wasting hours of our time. And you lost a second sale because I was interested in purchasing a new vehicle for myself as well.