Jane Doe Review of TexasRenters.com
Texas Renters LLC is a company of evil crooks who ...
Texas Renters LLC is a company of evil crooks who don't even pretend to care about treating their tenants with respect. I'm not going to go into detail, as other reviews indicate this company will retaliate and try to intimidate you if you leave a bad review. But trust me, you don't want to get involved with this shady outfit. They'll screw you and cheat you out of money every chance they get. They hire crackerjack companies to do repairs, poorly and ineffectively, I guess because they don't want to pay a legitimate company to do proper work. The house I'm renting looked OK at first glance, but with every day it becomes more apparent that the house is falling apart with major problems.
All you have to do is look right here on Google Reviews at the company's curt, rude responses to tenant's reviews to see that they don't have the foggiest clue about good customer service. They even publish their rude, insulting review responses right here for the whole world to see! So just imagine what kind of abuse they pull behind closed doors.
Every time another repair has to be done, the owner Sam Upchurch sends you an auto-email saying if you have any issues, reply to the message and he'll deal with it. You can reply till the cows come home - he'll never answer like he said he would because he doesn't care a bit about you, just about the MONEY.
This company deserves to fail. Hopefully one day a big class action lawsuit about their many egregious abuses takes them down.
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