S

Sam Randolph
Review of Titan Solar

3 years ago

I m going to update my review. I had issues, but...

I m going to update my review. I had issues, but since reviewing Titan, they did come out and correct the issue. Had to google review though to get a response. The panels are working correctly, and it seems no more issues. This last individual that came out listened to my concerns and what I was experiencing. Need more like him, just can t remember his name.

Panels worked great first 2 months. Now, they turn off randomly. Have had service guy come out, no help. Still doesn t work. My battery pulls from the grid, not from the panels. Was told someone would be out one day, they didn t show up, no call to tell me. Have reached out to them multiple times with screen shots of my system not working right. Might have to take more measures to get this corrected.

1 year later, I have spent the last 2 months fighting with Solar Edge and Titan on getting things fixed. Ive lost almost half of my production, while paying for these. When looking into an installer, make sure they dont use Solar Edge.

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