So disappointed in their lack of empathy, especial...

So disappointed in their lack of empathy, especially for someone that was in my position. I was made to feel like a big baby when I still can't move my neck! Told them what meds I had taken for the problem and what didn't work, and what do you know...I walked out with two useless prescriptions
Guess I'll be switching my insurance provider to Hurley. At least in their care they listen to understand