Used Genz Ryan's services for a new furnace and Ai...

Used Genz Ryan's services for a new furnace and Air Conditioner. The furnace install was not done properly and led to water in our utility room, which required a Genz-Ryan service tech to come to our home at 11:00pm, he resolved the issue. I had concerns about using Genz-Ryan for a new A/C unit we needed, but was assured the install would go smoother, it did not. The first night we operated the A/C unit, we had water again leaking from the unit as well as 1/2 the home was not cooling. After another service tech call at 11:30pm, the problems were rectified. These issues were admittedly Genz-Ryan's fault, due to poor install. The service techs were great, the install guys, in my opinion did a very poor job. In phone conversations with Genz-Ryan regarding the issues, there stance is that they provided fantastic service as they fixed the problems. I disagree. We, as another reviewer mentioned, don't receive call backs when promised. If you're in the market for new HVAC stuff, I'd strongly urge you to look elsewhere.