J G

Review of Mike Erdman Toyota

I've purchased many vehicles throughout the last f...

I've purchased many vehicles throughout the last few years, but the sales at Mike Erdman Toyota provided the best customer experience by far. Jordan, our salesman, took the time to present the vehicle and explain various features to us as is typical for any representative to do. What really set him apart from others was his attentiveness and professionalism. He was in no way pushy or aggressive to try and close the sale. While Jordan took care of the up front work, Larry (Sales Manager) came and made sure we were 100% satisfied with moving forward. Larry not once tried to beat around numbers and hide behind sales tactics. The man sat down with my wife and I and explained exactly what he could do for us, and deliver on that promise with no hidden agenda. He genuinely cares about customer satisfaction and it shows in his work ethic. These two gentlemen have made lifelong Mike Erdman patrons out of my family, and the dealership is fortunate to have these kinds of individuals supporting their products and services.

If you're reading this and in the market for a Toyota, don't even bother going to another local dealer. In addition to the outstanding service, Mike Erdman was still able to provide the best price. (We cross shopped the same trim levels and features, still wound up $1500 under the competition.)