Excellent staff, bar and breakfast. Let down by th...

Excellent staff, bar and breakfast. Let down by the room which smelt of sewage. The safe didn't work, no aircon, Windows open 2 inches max, no complimentary water in room, no cold water coming from taps (both hot). Was offered a new room, which declined as it was late and partner not up to moving. Given a fan, water and ice. Subsequently at checkout, we received a 20% discount. Everything else about the hotel is excellent, must have been unlucky with room.