Guillaume Allard Viau

Review of Oak Bay Bikes

I went there with my brand new carbon before the s...

I went there with my brand new carbon before the summer because one of my chain link was bent. They ended up changing the chain what was fine, but they also changed the cable and housing of the rear derailer when there was absolutely no need to. As I said my bike was brand new. I didn't bother too much about it at first until I realized that they didn't use the proper cable and housing kit . The kit to get the same quality would now cost me 100$. They never told me they were to change the cable and also never said it would be with low end component. Overall their service is fine but it is definitively not an high end bike shop! Be careful!!!