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My rating is zero for poor customer service and po...

My rating is zero for poor customer service and poor repair work. I took my car in and they charge me over $2100 for a paint job to the side fender and front bumper. When I picked up the car, they only repaired the side that was scratch and did not even repair scratches in the middle/side of the bumper, which they SPRAYED clear coat over it! Doesn't make any sense! Who paints over tiny scratches and dents. They charged to take off the WHOLE bumper, fog lights, grills, and even the license plate. $10.00 to take off the license plate, which you can take it off less then 20 seconds (probably shorter then that). I get IT, the insurance is paying a third of the repair but they refuse to fix the small things to the bumper because it FREE work. It's call GOOD CUSTOMER SERVICE! You would think it's common sense to do a good complete job for the customer and put back a nicely completed bumper instead of fixing only a few things but charge $2100 for it. In short, they did a half -#$ job!!!!!! They were also difficult to work if you have a insurance claim. They will hold your car as ransom for days if your insurance does not send all paperwork. Even if you offer to pay the full repair amount and ask to be credit back later when the insurance pays them, they will not allow it because it's TOO MUCH WORK for them to credit back into your account.

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