The absolute worse place I have ever worked. Where...

The absolute worse place I have ever worked. Where do I even begin? The interview process is a nightmare. Which should have been a warning to begin with. When you arrive at HQ you are asked to take several remedial tests (spelling, grammar, typing and personality) that no other company still uses. If the company President, Olga Pierce, does not deem your appearance suitable for CUI, you will be sent home within 30mins. If you pass the looks once-over, you will be given additional tests including one on your knowledge of Chicago and one which has you in make believe land, pretending you are already a concierge in a commercial building. This test will quiz you on open houses, requiring you to come up with 12 ideas for a theme. In total this tests can take as long as 4 hours. Yes, you read that right . 4 hours.

CUI does not have a HR department. There is a huge turn over at HQ so you will likely not see the same people in a (6) month period. The (2) admins located at the front desk handle all interviewing, for which they are not trained or experienced in this area. They are very unorganized, stumble on their words, appear nervous, intimated and as if this is their first time doing an interview. I remember it was pouring rain the day I interviewed. I arrived at 8am, at noon I was requested to meet a concierge on Lake Shore Drive. Still pouring outside I had to hail a cab which CUI did not even offer to pay for. I met with a senior concierge for approximately 30mins.

I was hired the following day with zero experience in the concierge world. I was given no training. I sat at HQ for 14 days listening to Olga terrorize her entire staff, during which I witnessed (6) people leave the company. I was then presented to property management to replace a concierge that quit. The President typed up a resume to present to property management that I didn t even recognize. She added things to my resume which were not accurate. I was ready to give my left arm to get the heck outta HQ. I was hoping that being at a distant from Olga and not seeing her on a daily basis would be the right recipe for a great working environment. I was sorely mistaken. Any chance Olga gets she will verbally abuse, belittle and strong arm you without any hesitation. I was placed at a building and I was so thankful to be away from Ms. Pierce. Unfortunately, that was short lived and I ended up back at HQ which let to my eventual departure from CUI.

Many years ago, I was taught to ask what happened to the last person in this position . With CUI, it is often what happened to the last 6-9 people ? In the first 6 months of 2018, 9 concierges have resigned. Most employees do not last longer than one year.

I have been waiting for months, MONTHS for a commission check from CUI. The bookkeeping department is the worst!

Olga and the staff at HQ are the most unorganized, unprofessional, inappropriate, bad form, uncalled for company I have ever been employed by!