SCAM...That's how a previous review describes NTTA...

SCAM...That's how a previous review describes NTTA ("Biggest scam Scam of century NTTA [sic]").
I concur, and add laziness, carelessness, lack of proper cross referencing software and dare say FRAUD, which is "the wrongful or criminal deception intended to result in financial or personal gain."
This is the second time my Florida 12 year-old black Ford is confused with a Texas Hyundai of recent vintage. Apparently the Texas Licence plate has a "W" and my Florida license has an "M".
How many tolls have been improperly assessed to out of state drivers when the NTTA has a phone line exclusively dedicated to the wrong "billing to out of state"?
And Customer Service Susan, you deserve a better job. Having your ear full from unhappy customers must be tiresome, trying to deflect the criticism your company deserves. At least you are well trained. Thanks for your help.