Daniel Walker

Review of Pulse Energy

Very difficult to deal with when arranging a new c...

Very difficult to deal with when arranging a new connection. Seemly have no understanding of the new connection process and came across very arrogant (when we could finally get through to them). Pulse was happy to leave their customer with no power for the 30 days they say it takes them to raise a metering works order. Everything was lined up and all bookings were made and the customer had opened an account, only required a piece of paper to proceed. I do not understand how this piece of paper takes Pulse 30 days to create, when other power retailers can do this within minutes??