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If we could give negative stars for this review, w...

If we could give negative stars for this review, we would. We are extremely disappointed with everyone associated with this dealership, from the salesperson, to the sales manager, to the service manager, to Jack Schmidt. We were sold a brand new, defective car which broke in their parking lot before we even had a chance to take it home. We drove it 100 miles after they supposedly fixed the problem, but it broke again and no one has ever been able to fix it. Jack Schmidt told us it was no longer their problem and that it would be our responsibility to contact Ford to deal with the issue ourselves. Twenty-one weeks later, with the help of another dealership, we were finally able receive a replacement vehicle. Buyer beware of Jack Schmidt Ford.

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